German Account Coordinators - D18

The German Account Coordinators provide proactive sales support by functioning as primary point of contact for accounts on sales teams and Customer Service Representatives.   .

KEY RESPONSIBILITIES

·         Proactive daily sales and customer support management of accounts for Sales Team.  Responsible for working with account Reps and Sales Manager to grow accounts.

·         Outbound contact to current customers to repeat shipments, uncover and address any service issues, and maintain communication with accounts

·         Provide back-up sales support when Account Representatives, Sales Manager, or other Account Coordinators are out of the office. 

·         Initiates Service Tickets when unable to resolve issue . Investigate, opens and manages Credit, Customer Service Tickets.  

·         Evaluate team’s weekly changes and work with Account Representatives and Sales Manager to identify alternative products or solutions to prevent future adjustments on accounts. 

MINIMUM REQUIREMENTS:

Education:            

Leaving certificate or equivalent required; College degree preferred.

Work Experience:                 

Previous transportation, sales support, and / or customer service experience preferred.

Skills & abilities: 

Fluent German speaker

Able to multi-task; provide excellent customer service/support; excellent time management skills; attention to detail and organization in addition to prioritizing is pertinent

The salary on offer is 25k -28k + com /Bonus + dental and health benefits after 3 months

 Call Elaine on 2557377 to hear more or send your CV to Storm Recruitment Today